A long-standing customer of John’s Heating, Cooling, and Plumbing residing in Mesa recently contacted us for plumbing assistance. They were facing a situation where their bathtub faucet began continuously leaking water, causing them great inconvenience. This loyal customer has been part of our maintenance plan since 2009. Without delay, we dispatched a technician to their location.
The root of our client’s plumbing problem in Mesa stemmed from a leak in the tub faucet. Upon arrival, our technician engaged with the customer to understand the issue. It was revealed that the faucet had been dripping for quite a while but had worsened over time. Now, it was just a flow of water that they were unable to stop.
While a dripping tub faucet may appear minor at first glance, it can lead to detrimental effects over time, such as:
The technician assessed the bathroom layout and observed that the tub was a unit with a shower and surround. The faucet was a double handle with a handle diverter. Upon examination, it was found that the faucet was no longer dripping, but streaming water. There were signs of wear and tear on the faucet and surrounding walls and a crack in the tub.
John’s Heating, Cooling, and Plumbing skilled technicians conducted a faucet check:
After the assessment, our Mesa plumbing expert informed the customer that replacing the tub and installing new fixtures for both the tub and shower were necessary to resolve the issues.
At John’s Heating, Cooling, and Plumbing, we offer expert advice to help clients understand the root cause of their plumbing issues, suggest solutions, and assist them in choosing the best options for their requirements and budget.
Following discussions with our client, they decided to replace the tub with a new Kohler tub and a Sterling shower surround, which required two plumbers to install. After removing the old tub, we could inspect the underlying drain piping for any problems. If necessary, we would provide repair quotes or perform drain cleaning.
Further bathroom plumbing work was necessary as the shut-off valves for the hall bathroom were broken, affecting shower functionality. With the customer's approval, we also replaced the four shut-off valves for both bathrooms.
Our technicians carefully removed the tub and took steps to prevent leaking. They readied the area for installing the new bathtub by ensuring a sturdy base and walls were in place. After confirming there were no issues with the drain piping, they securely positioned the tub and got to work.
They installed, aligned, and sealed the tub and shower surround. Our staff completed the plumbing connections and installed the tub, shower fixtures, and doors.
At John’s Heating, Cooling, and Plumbing, we take pride in our high-quality work and customer satisfaction. We are so confident in our services in Mesa that we offer a Money-Back installation or Replacement Guarantee.
John’s Heating, Cooling, and Plumbing is locally owned and operated, providing full-service heating, cooling, and plumbing services to Mesa, Chandler, and Gold Canyon since 1970. We have been recognized as the Best of the Best in the last four years and “Best of Mesa" for seven years in a row.
We provide residential and commercial plumbing services. Our plumbing contractor team is composed of experienced tradesmen trained to provide top-notch service. Whether you have issues with leaks, drains, faucets, garbage disposals, or water heaters, our experienced Mesa plumbers can handle them.
We are licensed, insured, and certified. More importantly, we guarantee all our work.